Prospecting for listings on behalf of an agency

Scenario 1

Question 1 - Scenario 1

The Fair Trading Act in relation to uninvited direct sales

Question 2

Unsolicited Electronic Messages Act 2007

Question 3

Commercial Electronic Messages

Ethics around interfering with a sole agency

Question 4

Scenario 2

Question 5 - Scenario 2

Providing an appraisal and calculating commission

Questions 6 - 10

Scenario 3

Questions 11 - 12 - Scenario 3

Review of licensee responsibilities before signing an agency agreement

Questions 13 - 17

In-house complaints and dispute resolution processes

Real Estate Authority complaints processes

Questions 18 - 29