Introduction

Sole Agency Agreement

Agency agreements involving more than one agency

What are the licensees’ duties to the client and the customer?

Case Study 1

Questions 1 - 2 - Case Study 1

What conjunctional arrangements need to be agreed?

Communication between the agencies during the arrangement

Implications of acting as a ‘buyer’s agent’

Case Study 2

Questions 3 - 7 - Case Study 2

Approaches by clients and potential customers

Professionalism in a conjunctional sale situation

Disciplinary action as a result of unprofessional behaviour

Case Study 3

Questions 8 - 9 - Case Study 3

Case Study 4

Questions 10 - 11 - Case Study 4